Story By: Dennis Bebane
The Governing Board of the Driver and Vehicle Licensing Authority, DVLA, has paid a working visit to the Upper West Regional office of the Authority.
Addressing workers at Wa, the Board Chairman, Frank Davies said the reasons for which DVLA was in the news some years ago, have changed to positive and attributed this development to the implementation of pragmatic measures.
He said discipline, technology and the culture of service inculcated in workers have now taken out the Authority from institutions perceived as corruptible by many Ghanaians.
Mr Davies indicated that the DVLA has chalked up a lot of successes and won 38 coveted trophies.
He urged workers not to rest on their oars, but to continue to strive to maintain the high standard of performance the Authority has achieved.
The visit of the Governing Board of the DVLA to the Upper West region was to assess the working environment of the office, get updates on the success stories and challenges and how the Board can support the Wa Office to deliver on its mandate.
The Board Chairman, Frank Davies commended the workers for their comportment, dedication and passion to the work.
Deputy Chief Executive Officer (CEO0 of the DVLA, Kwame Appiah-Kubi said in a bid to improve on service delivery, the Authority has in the last four years seen tremendous transformation in the area of digitization.
Mr Appiah-Kubi said the issue of ‘’Goro Boys’’ at the DVLA will soon be a thing of the past as most of the processes will be done digitally by the applicants, adding that performance management system has been introduced to award hard working officers. He, therefore, urged workers to project the good name of the Authority.
Mr Appiah-Kubi assured staff that the Authority will upgrade their medical insurance to cover some important areas of their health.
He appealed to the workers to support the five-year strategic plan in order for the Authority to achieve its objective.
Upper West Regional Manager of DVLA, Thomas Naalier Zume revealed that plans are under way to establish Offices at Tumu in the Sissala East District of the Upper West Region and Bole in the Savannah Region to further improve on service delivery to the people.
The Upper West Regional DVLA received three awards during the recent National Awards Night in Accra.