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Engage staff in coaching to improve employee experience

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The Managing Director, Busara Africa and a Coaching expert, Ms. Taaka Awori, has urged human resource practitioners and leaders to constantly engage their staff in coaching and encourage employee feedback.

According to Taaka, coaching helps the development of organisations and also improve employee experience.

She made this statement at the annual HR Focus conference 2018 which seeks to enhance employees experience and appraise one another to be more effective in their field of work.

Speaking about coaching challenges in the Public sector, she said: “My first lesson was with the public sector. I realised that some people are un-coachable because they do not allow themselves to be coached and also they don’t see the importance of it.”

The HR forum also had a panel discussion where panelists addressed HR roles in retrenchment after mergers, acquisition and redundancies.

Speaking on the panel, HR for Glico, Mrs Stella Agyenim-Boateng said, “retrenchment is actually right-sizing for a business because in a situation whereby you are retrenching people in that same situation, you may be recruiting because the skill you will need may not be available. So it’s a combination of people leaving the business and the right kind of skills coming to the business.”

The conference which comprised of the HR Focus and Corporate exhibitions brought together 300 professionals across industries in Ghana to discuss and offer solutions to issues affecting the world work.

The programme is to bring to the fore how the enhancement of employee experience can improve productivity and as a whole make employees innovative.

The HR conference which is in two parts this year comprises of the HR forum, career development section and business challenge and corporate exhibitions.

Speakers at the forum stressed the need to build the capacity of employers regularly for them to deliver effectively.

The Executive HR network says it is poised to pursue a project of innovation and change to impact the world of work in Ghana and contribute positively to the state of Human Resource practice in Ghana.

Story By: Mabel Adorkor Annang and Maryam Hassan

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