Fidelity Bank has rendered an unqualified apology to its Customers over the temporary suspension of its Foreign Exchange Trading License by the Bank of Ghana.
In a statement, Fidelity Bank assured customers that it is actively engaging the Bank of Ghana to resolve the issue as soon as possible.
Fidelity Bank further said, it has in the interim, reached agreements with its partner banks to aid in the seamless completion of foreign exchange transactions on behalf of Fidelity Bank.
The Bank further emphasized that the suspension will not in any way affect its normal banking operations.
The forex licenses of Fidelity Bank Ghana Limited and First National Bank Ghana Limited were suspended temporarily by the Bank of Ghana.
This is because the two financial institutions have breached some sections of the Ghana Interbank Forex Market Conduct rules, according to the Bank of Ghana (BoG).
The Central Bank which meted out the sanction, has also fined the two banks, a combined 1000 penalty points each.