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World Bank approves $35 million for Public Sector reforms

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The World Bank has approved a 35 million dollar International Development Association credit for the Ghana Public Sector Reform for Results Project.
This is to improve efficiency and accountability in the delivery of public services of 16 selected Ministries, Departments and Agencies.
World Bank Country Director for Ghana, Henry Kerali in a statement said by putting citizens first and leveraging technology in service delivery, the project will enhance access, speed up service delivery and reduce corruption.
Mr. Kerali said the project advances the World Bank Group’s twin goals of ending extreme poverty and boosting shared prosperity.
It also seeks to improve the performance of specific entities crucial to the delivery of five sets of key public services, namely passports, drivers’ licenses and vehicle registration, environmental permits for individuals and micro-small and medium enterprises as well as registration of births and deaths and residence permits.
The World Bank Country Director said the Ghana Public Sector Reform for Results project will also support relevant entities to strengthen citizen engagement, efficiency, accountability and the handling of complaints.
It will also encourage citizens to use multiple channels, such as mobile applications, text messages and the internet to provide and track their feedback, suggestions and complaints.
Mr. Kerali said the project will build on existing operations in the World Bank Group portfolio and address long-standing constraints of the efficient and accountable delivery of selected public services, such as limited access points, excessive delays and corruption.

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