It has emerged that about 30 percent of fuel stations in the country are using digitally controlled dispensers that are easy to adjust to alter the quantity of fuel dispensed to buyers.
This makes it easier for fuel attendants and their superiors to cheat unsuspecting consumers without tampering with the well-publicised security seals installed on the nozzles of fuel pumps, a highly placed source at the Ghana Standards Authority (GSA) has confirmed to the GRAPHIC BUSINESS.
Unfortunately, however, although the Ghana Standards Authority (GSA) and the National Petroleum Authority (NPA) are aware of the phenomenon, they seem clueless for now as to the way forward, while some consumers continue to lose money.
The source explained that the fuel-dispensing pumps with digital adjustment settings ran on both manual and digital-operating systems and were imported into the country from Asia.
The arrangement is the latest strategy by some unscrupulous oil marketing companies (OMCs) to dispense less fuel for the same amount without incurring the wrath of the GSA regulation, the source said.
“For these pumps, even after the security seals from GSA are installed after the verification exercise, they can use a remote control to adjust the flow without touching or tampering with our seals, with the intention of reducing the volume discharged and thereby cheating the customer,” the source said.
The source noted that the use of remote-controlled adjustments to alter the flow meters installed in pumps was against regulations which demanded fuel stations to seek authorisation from the GSA before any adjustments were made to their flow metres.
“Of the quantity delivered by a dispensing pump, the station has to seek authorisation to break the security seal first, and after the adjustments, the authority goes to re-verify and install a new seal,” the source explained.
