Utility companies have flexible payment plans for consumers with accumulated bills- PURC tells stakeholders
By Peter Agengre The Public Utilities Regulatory Commission (PURC) says its doors are always open to welcome complaints and suggestions from utility consumers. According to the commission, such suggestions and complaints would help the utility companies to improve their service delivery to the consumer. Speaking at a tariff engagement with students of St. John Bosco […]
PURC says concerns of Hoteliers Association have been addressed
Director of Research and Corporate Affairs at the Public Utilities Regulatory Commission (PURC), Dr Eric Obutey, says concerns raised by the Ghana Hotels Association have already been addressed by the Commission. The Ghana Hotels Association had petitioned the PURC to reverse the 167 percent tariff adjustment made in February to the initial eight-point-seven percent, which […]
PURC resolves 83.76% of consumer complaints against utility providers in Oti and Volta
By: Jones Anlimah The Volta Regional Office of the Public Utilities Regulatory Commission (PURC), has received a total of 511 consumer complaints against utility providers in the Volta and Oti regions during the first half of the year. Majority of these complaints, amounting to 466, were filed against the Electricity Company of Ghana (ECG), while […]
PURC retrieves more than GHC170,000 from clients in Bono, Ahafo and Bono East
The Public Utilities Regulatory Commission, PURC, in the Bono, Bono East and Ahafo regions have recovered 150 thousand cedis from consumers to the Northern Electricity Distribution Company, NEDCo, from January to June this year. The Regional Manager of PURC, Patrick Antwi, disclosed this in an interview with the Ghana News Agency in Sunyani, saying the regional office further […]
18.36% increase in electricity tariff takes effect today
Ghanaians will pay more for electricity following PURC’s decision to approve new tariffs across board for all consumer groups. The Public Utilities Regulatory Commission (PURC), has justified its decision to increase electricity tariffs by 18.36 percent for the 2nd quarter of 2023. PURC blamed the decision on the rising cost of fuel and gas, cedi depreciation, […]
PURC increases tariff by 18.36% for electricity and natural gas; takes effect June 1
By: Mabel Adorkor Annanng The Public Utilities Regulatory Commission, PURC has announced an 18.36 percent increase in electricity tariffs for all consumer groups for its second quarterly adjustment of 2023. PURC explains that the decision was made in order to prevent prolonged power outages and the associated negative impacts on livelihoods and businesses while trying to […]
PURC holds over 29 public engagements in first quarter of this year, says Eastern Regional Director
By Gloria Edinam Afful The Eastern Regional Director of the Public Utilities Regulatory Commission (PURC), Jude Aduamoah-Addo has revealed that the Commission has held over 29 public engagements for the first quarter of this year. The engagements are aimed at finding out challenges faced by consumers as well as educating them on their rights and […]
PURC Eastern Regional Office resolves 311 complaints for first quarter of 2023
By: Gloria Edinam Afful The Eastern Regional office of the Public Utilities Regulatory Commission, PURC, received 324 complaints from customers for the first quarter of this year. Out of the number, 311 complaints representing 95.98 percent were […]
PURC launches first Ghana Utilities Performance Index
By: Mabel Adorkor Annang The Public Utilities Regulatory Commission, PURC has launched the first Ghana Utility Performance Index, GUPI in Accra. The index which covers 2021 is a computed aggregated assessment of the performance of Ghana’s electricity and water utilities. The Executive Secretary of PURC, Dr. Ishmael Ackah said the index would enable regulators to […]
PURC to announce new water, electricity tariffs for January to March 2023
The Public Utilities Regulatory Commission (PURC) is in the process of computing the necessary figures to announce approved water and electricity tariffs for the period 1st January to 31st March, 2023. This is in line with the Commission’s mandate. Quarterly Tariff Adjustment (QTA) policy. The pending tariff review was announced by the Director of Research […]
