The Public Utilities Regulatory Commission, PURC, in the Bono, Bono East and Ahafo regions have recovered 150 thousand cedis from consumers to the Northern Electricity Distribution Company, NEDCo, from January to June this year.
The Regional Manager of PURC, Patrick Antwi, disclosed this in an interview with the Ghana News Agency in Sunyani, saying the regional office further assisted consumers to retrieve GHC20,994 cedis from service providers in the same period of the year.
Mr. Antwi said the regional office as part of its activities to augment consumer satisfaction embarked on a three-month outreach “Operation Know Your Consumption Campaign” to sensitise the public on the recent adjustment in utility tariffs.
He said the campaign began on Friday, April 14, 2023 and ended on Sunday, June 25, 2023 covering the three regions with the team going to churches, mosques, second cycle institutions as well as holding radio discussions and community durbars for the sensitisation exercise.
Mr. Antwi said the outreach team also facilitated tariff monitoring in Techiman and Sunyani, with a complaint’s clinic set up at Atuna in the Jaman North District.
He added that the education also centred on faulty metres that can increase their bills, how to apply for metres, metre reading and the importance of engaging certified electricians for electrical wiring projects.
Mr. Antwi said the Commission from January to March 2023 embarked on “Operation Pitch Camp”, where their staff collected first-hand information from consumers to help improve service delivery.
