Management of the Ghana Water Company Limited, GWCL, Dr Clifford Braimah, says the company, has started implementing President Akufo-Addo’s directives on provision of free water to citizens for the next three months.
This was contained in a statement signed by the Managing Director, Dr. Clifford Braimah.
It said all customers of the GWCL on category 611 who are domestic users, shall have their bills from April, May and June absorbed and paid by Government.
President Akufo-Addo in his national address on measures to help contain and control the spread of COVID-19 announced that Government will absorb the water bills of citizens from April to June.
The statement added that all customers disconnected prior to the President’s announcement, are still liable and must pay their arrears to enable them to enjoy the free water.
It noted that if a customer is not in a position to pay arrears in full, such customer can negotiate with the District Offices and /or Regional Offices, so as to be reconnected. These cases will be treated on individual bases.
The statement further stated that Tanker Services have been arranged to serve deprived communities and that consumers in such communities must liaise with their assembly members, who will request for the services of these tankers from the GWCL District Offices.
GWCL said contacts for all its district offices, will be published in the media. It expressed appreciation to the public for their support during these difficult times and gave the assurance, that the company will work assiduously to enable citizens have adequate supply especially for domestic use, to help citizens observe the necessary protocols outlined by the President.
Customers are however are advised to strictly observe the water conservation measures. It called for cooperation to enable GWCL to serve the citizens better, and urged the public to call toll free line 0800 40 000 for Vodafone cell and land lines only, and 0302 218240 for all other networks with any information necessary to help the Service in this regard.