The Electricity Company of Ghana (ECG) has cautioned the public against the unauthorized transfer of electricity meters, describing the act as illegal and punishable by law.
According to ECG, all meters issued by the company are registered to specific locations and must not be moved without formal approval. Unauthorized transfers, the utility provider says, can disrupt billing systems, cause service challenges, and result in legal action.
Dr. Charles Nii Ayiku Ayiku, General Manager for External Communications at ECG, explained that meter transfers are strictly regulated and permitted only under specific conditions.
“A meter issued by ECG is registered to a particular location. It cannot be transferred, especially from immovable structures such as residential buildings,” he said.
However, ECG clarified that meter transfers are allowed only for movable structures, such as containers and kiosks, and even then, only within the same ECG district.
“These transfers must be carried out by ECG-authorized personnel upon official request. Transfers involving permanent or immovable structures are strictly prohibited,” Dr. Ayiku emphasized.
He warned that customers who move meters without authorization risk facing criminal prosecution.
“Transferring a meter without ECG’s consent is a violation of both company policy and national laws. We urge customers to follow due process,” he added.
The company is urging the public to report any suspicious meter activity or irregularities through its district offices or verified communication channels.
Customers seeking assistance can contact ECG via its website, www.ecg.com.gh, call centre line ,0302 611 611 or through social media handles @ECGghOfficial.
Dr. Ayiku concluded by encouraging its cherished customers to support ECG’s efforts in ensuring reliable and safe power supply.
