By: Sarah Baafi
The Managing Director of Ghana Water Limited (GWL), Adam Mutawakilu, has disclosed that the company has uncovered 239 illegal water connections nationwide, leading to the recovery of GH¢2.1 million in revenue within five months.
He made this known on Tuesday, 4th February 2026, during the inauguration of the Ghana Water Limited Revenue Enhancement Team in Accra.
According to Hon. Mutawakilu, the illegal connections were detected between August and December 2025 following the deployment of three pilot revenue enhancement teams. Out of the total amount charged GH¢8.6 million two customers alone accounted for GH¢3 million, while the remaining GH¢5.6 million involved 237 other customers.
He noted that the matter has been escalated to GWL’s legal department, with court action underway against defaulters who have failed to settle their debts voluntarily.
“These figures demonstrate both the scale of the challenge and the effectiveness of targeted interventions,” he said.
To strengthen revenue protection efforts, management has expanded the number of revenue enhancement teams from three to ten. The newly inaugurated teams will operate nationwide, undertaking meter audits, detecting illegal connections, verifying billing anomalies, and supporting the reduction of non-revenue water.
Hon. Mutawakilu explained that each team will comprise Ghana Water Limited staff and National Security personnel, following previous incidents where staff were attacked while inspecting illegal connections.
“The presence of National Security has helped ensure safety and compliance. They are not there to harass customers but to support lawful operations,” he stressed.
He reiterated that the teams are corrective and protective in nature, aimed at promoting fairness, accountability, and voluntary compliance.
The Acting Managing Director urged customers to pay their water bills promptly, stressing that every cedi collected supports water treatment, electricity, infrastructure maintenance, and service improvement
