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NCA plans to suspend MultiChoice Ghana’s licence over high pricing

NCA engages Multichoice on DStv pricing as stakeholder committee meets Sept. 8
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By Ruth Serwaa Asare

The National Communications Authority (NCA) has formally notified MultiChoice Ghana Limited of its intention to suspend the company’s authorisation to operate its subscription management service for satellite television broadcasting in Ghana.

The announcement was made in a press release issued on Thursday, 7 August 2025, citing regulatory concerns about MultiChoice Ghana’s pricing model, which the Authority described as “deemed inimical to the public interest.” The move is in line with Section 13 of the Electronic Communications Act, 2008 (Act 775), which mandates the NCA to intervene in such matters.

“This regulatory action is subsequent upon the company’s pricing model, which is deemed inimical to the public interest,” the NCA stated in the release.

MultiChoice Ghana, operators of popular pay-TV services DStv and GOtv, has recently faced public backlash over repeated tariff hikes, which many customers argue are unjustified and do not reflect the country’s current economic realities.

According to the NCA, MultiChoice Ghana now has thirty (30) days to respond to the notice. “By this notice, MultiChoice Ghana has thirty (30) days within which the company may present its views, or provide remedial action, and submit a written statement of its objections to the suspension of the authorisation,” the statement added.

The NCA emphasised its commitment to protecting consumer interests and ensuring that service providers operate fairly and within the bounds of the law.

Below is the statement;

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